Vladimir Mikhailov In the last issue we found: high-quality plastic windows on the market is - it confirms a number of authoritative expertise. Where, then, is the number of complaints to the plastic window construction, installed in apartments or individual homes? In many cases the cause is poor quality installation and incorrect operation. Clearly, discontent with what consumers can cause faulty profile or leaky windows. But let's say a homeowner has chosen the "right" products, and windows of the lopsidedness of six months or a year, the glass is not zamutneyut and not cracked, and accessories for many years will run like clockwork. Alas, the choice of a decent manufacturer can not insure against faults and troubles that could negate the advantages of buying windows. Everyone is entitled to professional service, including quality installation of windows. The only pity is that the realization of their rights, many are very irresponsible. Firm-installer often choose at random, a brand of plastic profile do not pay attention, the contract signed without looking. Is it any wonder that so many violations in the installation of plastic windows? It happens that the box is not suitable in size, so as a performer inaccurately measured the doorway. Sometimes the company "forgets" to establish a mosquito net. Sometimes, the firm does not provide the necessary documents, including warranty card. Finally, it simply does not respond to customer complaints. Therefore, you should carefully choose a company to install plastic windows. Guarantee the quality of work can be, inter alia, membership in specialized associations and unions. In addition, you need to carefully examine the contract for execution of work, which is signed with the firm. Possible additional payments for services must be prescribed, but if no such clause, the company's actions could be appealed. In addition, a properly drafted document shall include: beginning and end of work, the date of the contract, its number, name of official who signed the contract, the full name, legal address, address, phone company, cost, liability incurred by Executive in case of poor performance, and warranty. Contract is made in duplicate - to the customer and the performer. The Law on Protection of Consumers' Rights also states that the document must be accompanied by estimates of work performed with reference to the price list. Payment necessarily confirmed sales check or receipt of strict accountability, or the fact of payment would be difficult to prove. Mounting flaws Once the window and bought a contract to install it concluded, are ready to install. And then you can not relax attention - in fact, most consumer complaints deals specifically with the quality of installation. Installation of windows in a unified system of three components: a wall, window assembly and a mounting seam. Without the proper installation of even the "elite" window will not perform its functions. If the quality of window units is now practically not satisfactory, since most of their production is automated, then the installation is very important the human factor. Therefore it is necessary to control every step of the installation. Even before the start of the installer must provide the installation diagram and explain the plan of action. The scheme indicates which assembly materials to be used. Companies offer several options: using imported materials (the most expensive option), or domestic components. You need to check a certificate of durable materials (it should be at least 20 years of conventional operation) and the conclusion of Sanitary and Epidemic Control. Before you begin installation in accordance with the scheme, it is necessary to dismantle the old structure. It should be required to clear the opening. If you remain plaster, construction debris, wood debris, then at the junctions of the new product can be formed with the wall cavities through which the apartment will penetrate the cold. Voids often occur because of loose connection profile with the wall as a result of the fact that the polyurethane foam was applied to the crude base. Window assembly also should be prepared for installation. At the same time with his shot all the doors, and box to drill holes required to install certain types of fasteners. On the external side can be pasted self-expanding vapor permeable sealing tape (PSUL), which looks like impregnated foam, compressed and twisted in the commercials. PSUL protects mounting foam from atmospheric influences. Next, put the box of the window block in the aperture on the supporting pads are aligned to the level and plumb, and then fastened. Poorly executed assembly seam leads to the formation of condensation or mold and mildew on the interior slopes. It is very important to keep the high quality of the construction joint, designed to provide heat and sound insulation, resistance to deformation, vapor transmission from the outside, as well as the longevity of the structure. Since none of the material can not satisfy all these requirements, advanced manufacturers use to fill the assembly seam complex systems consisting of several components. Finish slopes runs in the final stage of the installation of plastic windows. Grout - a traditional method of finishing, both internal and external slopes, quite suitable for homes of any type. But over time, plaster flakes off, formed cracks and gaps. Therefore, a more reliable option - installing plastic slopes. Sometimes it is necessary to acquire and install them separately, but decent companies offer installation of windows, including plastic slopes. For complex finishing the window opening is often used decorative corners, covering the junction between the slope and the wall. Layman is difficult to assess the quality of installation, but some irregularities can be sure of the customer himself. Thus, the plastic unacceptable scratches and chips, and between the glass - the presence of dust and moisture. A window should open and close without effort. The warranty on installation must be at least three years - a requirement of GOST. However, if the installation was carried out by all the rules, the window will be much longer than any of the warranty period. Consumers who sell goods of inadequate quality, may require the seller to replace it with a new one. This can be done if a deficiency is discovered during the warranty period, when such date is specified - within two years. Very often, between the seller and the consumer there is a dispute about the reasons for the appearance of any defects. In this case, according to the law "On Protection of Consumer Rights", the seller must make an examination of quality goods at his own expense. Note that reputable companies interested in high quality services. Specialists ring up customers, especially with the onset of cold weather, and go to them when problems arise with the operation of windows. Operation of the nuances of operating the window starts before the end of installation. Therefore, you must ensure that during the finishing of the facial surfaces of the window was closed and the plaster or paint will not fall onto the moving parts. In addition, immediately after installation, you must remove debris from the frame, or the remnants of mortars and shavings from drilling could damage the outer surface of window elements and create difficulties in the work of the whole structure. As soon as possible should be removed and the protective film frames that did not have to soak it solvent and scrubbed. PVC construction does not require special care, but use as a cleaning agent is not designed for that purpose solutions can cause premature aging, deformation and loss of form windows. To care for the window frames can be used in conventional household cleaners and detergents such as Fairy, or just warm soapy water. If you do need polishing Profile for minor scratches, it is recommended to apply polishes, such as Window Polish. Should abandon the powder and scouring powder, forming a smooth surface roughness, which are then filled with dust and dirt. The greatest of care requires window fittings, which accounts for the maximum load. Everything is movable parts and locking elements must be regularly lubricated. Should be used for cleaning tools, sparing of fitting cover. Ordinary engine oil is quite suitable for this purpose. There are other recipes of long-term preservation of accessories in working condition and protect against corrosion. During the construction or repair should be well ventilated space between the frame and sash to the surface is not wetted and formed condensate. It is also necessary to avoid aggressive vapors close to the windows and avoid contact fittings and sealants. Other elements of the window and can not be ignored. For example, the need to periodically check the condition of drainage systems. In each box, PVC provides a channel for the diversion of moisture to build up inside. Its easy to spot, opened it - it is located at the bottom of the frame. Window sills, as well as drainage, require virtually no maintenance. Nevertheless, hot pans or irons on the window sill is better not to. Slopes, if they are made of plastic panels (or "sandwich" panels), require a minimum of hassle - you can wash your usual soap and water. With small defects in the plastic window can be managed independently. If the handle is hard to turn, then, is usually sufficient to clean and lubricate the hardware. Conventional motor oil lubricates all pinch rollers and other moving parts except for fittings hinges. If between the frame and sash is blowing, you need to adjust the pressing force elements using a conventional hex wrench. These recommendations give the responsible manufacturers and dealers of imported products. However, when serious damage window design, of course, need to call a specialist.
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